How Grant Thornton INDUS Digitized Facility Management with Punctualiti
Managing facilities across high-performance workplaces like Grant Thornton INDUS takes more than routine checklists or static dashboards. With fast-growing offices in Bangalore and Kolkata, the firm needed a smart, scalable solution to match its evolving operational complexity.
That’s where Punctualiti came in.
The Challenge: Scaling Facility Management Across Multiple Sites
Grant Thornton INDUS—a leading professional services firm in India—was managing thousands of daily workflows across departments and teams. From meeting room readiness and asset tracking to preventive maintenance and issue escalation, traditional FM systems couldn’t keep pace with the demands of a high-growth, people-first organization.
Manual processes slowed things down. Visibility was fragmented. Operational consistency was hard to maintain.
The Solution: A Fully Digitized FM Platform
With Punctualiti, the firm implemented a smarter, integrated approach to digital facility management. Key capabilities included:
- Smart checklists for meeting rooms, server rooms, lighting, and HVAC
- Real-time seat booking and space utilization tracking
- Inventory & asset management with full visibility
- Preventive maintenance (PPM) to reduce downtime and extend asset life
- Instant issue reporting for technical and non-technical concerns
The platform centralized task management, removed manual bottlenecks, and empowered on-ground teams with tools that actually got used.
The Result: Efficiency, Accountability & Recognition
More than just streamlining operations, the platform gave the Grant Thornton INDUS FM team the ability to:
- Improve service quality across departments
- Track and reward team performance
- Reduce unplanned downtime and reactive fixes
- Standardize processes across locations
It also supported internal recognition programs by creating transparent task ownership and real-time performance data.
Looking Ahead
With more offices and larger infrastructure ahead, Grant Thornton INDUS continues to scale its use of Punctualiti to enable future-ready, responsive, and accountable facility operations.
It’s a partnership built not just on software—but on shared standards of precision, care, and smart growth.
Learn more about how Grant Thornton INDUS is building seamless employee experiences as one of India’s leading professional services firms.
